The following limited warranty is extended to the original retail purchaser only (the Customer).
All 3rd Space® Vests (and any included software) and Phantom Sense ® products sold by TN Games are warranted to be free of defects in materials and workmanship for a period of sixty (60) days from date of purchase; provided the duration of this warranty shall be extended to the minimum period, if greater, as mandated by applicable national laws implementing EC Directive 1999/44/EC or by other controlling law; provided further this warranty shall not extend beyond one year from the date of purchase. Customers who feel a product is defective must return it to TN Games for evaluation in accordance with the Warranty Return Procedures described in this Limited Warranty.
Your return must be made in accordance with both the Warranty Return Procedures described below and prior to expiration of the warranty period. Products found to be defective will either be repaired or replaced with the same or a comparable product at the discretion of TN Games. As described below, repair or replacement is the Customer's sole and exclusive remedy. Warranties do not cover general maintenance or cleaning needs that result from normal use. Damage to an instrument or product caused by misuse, accident, act of God, nature or war, theft, abuse, mishandling, commercial use, improper care or cleaning, alteration, vandalism, negligence or neglect occurring after the date of purchase are not covered by this warranty. You must retain a copy of your original receipt. For more details, please see our website, www.tngames.com/Returns. The laws of the State of Washington, USA, govern this warranty.
This warranty gives a customer specific legal rights and the customer may also have other rights, which vary from jurisdiction to jurisdiction.
The above warranty is in lieu of all other express warranties, obligations or liabilities. ANY IMPLIED WARRANTIES, LIABILITIES OR OBLIGATIONS, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE DURATION OF THE ABOVE EXPRESS LIMITED WARRANTY. TN GAMES HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES WHATSOEVER, INCLUDING WITHOUT LIMITATION ANY OTHER IMPLIED WARRANTIES. The agents and representatives of TN Games are not authorized to make modifications to this Warranty, or to make additional warranties. Any additional statements, whether oral or written, do not constitute warranties and should not be relied upon by the Customer.
The warranty on any 3rd Space Vest or Phantom Sense product is voided if the instrument is repaired or components replaced by anyone other than TN Games.
THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT: (a) IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY TN Games (INCLUDING BUT NOT LIMITED TO NON-LICENSED GAME ENHANCEMENT AND COPIER DEVICES, ADAPTERS, COMPRESSORS/ AIR(GAS) SOURCES, AND POWER SUPPLIES); (b) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL); (c) IS MODIFIED OR TAMPERED WITH; (d) IS DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; OR (e) HAS HAD THE SERIAL NUMBER ALTERED, DEFACED, OR REMOVED
Do not attach unlicensed accessories to the 3rd Space compressor or wearable components or the Phantom Sense components as the use of unlicensed accessories may lead to injury to yourself and others and may cause performance issues and/or damage to the system. Use of any such unlicensed accessories will invalidate your TN Games limited warranty.
EXCLUSIVE REMEDIES OF CUSTOMER; LIMITATION OF LIABILITY
TN Games' liability and Customer's remedy for damages incurred as a result of any breach of warranty or related to the products provided to Customer or use of those products by Customer or others is expressly limited to return of the defective goods to TN Games and, at TN Games' option, either the repair of defective goods or the replacement of defective goods with conforming or comparable goods.
THE REMEDIES OF THE CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE. TN Games SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM BREACH OF WARRANTY, BREACH OF CONTRACT, TORT, PERSONAL INJURY, PRODUCT LIABILITY, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, OR ANY OTHER LEGAL THEORY, EVEN IF TN Games HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THE REMEDY PROVIDED HEREUNDER FAILS OF ITS ESSENTIAL PURPOSE.Some states may not allow exclusion or limitation of liability for consequential or incidental damages and therefore the above limitations may not apply to you if such state's laws are found to be applicable to you.
Notice of warranty claims must be communicated to TN Games within both the warranty period and no more than 60 days from discovery of the product defect (or such longer period after discovery as required by applicable law). In order to make a claim for breach of warranty, Customer must obtain a product return authorization number from TN Games customer service at www.tngames.com/Returns. An itemized list of returned products must accompany all returns. The product return authorization number, copy of your original receipt and explanation of why the product is being returned must be included. Returned goods MUST be shipped at Customer's expense by pre-paid carrier (e.g. USPS Express mail, FedEX, DHL, or UPS). Returned goods received by TN Games in any form less than that described above will be refused by TN Games and return shipped to the Customer.
TN Games, a division of TouchNetworks, Inc.
2515 152nd Ave NE
Redmond, WA 98052
If you experience technical problems, please e-mail our Customer Service Department,